# The process

Our platform will only be accessible to users who possess a MultiversX wallet, the key to limitless experiences. To access our full range of services, each user will go through a streamlined KYC process, ensuring the security and authenticity of every interaction.

#### The payment

The prices of our services will be anchored to the value of a stable coin ($USDC), providing the certainty of a consistent evaluation. However, for your convenience, the payment for services will not be limited to a single token. We offer you the freedom to choose any token that reflects the total value of our services. This way, your experience with us will be straightforward, flexible, and in complete harmony with your financial preferences.

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Upon making the reservation, customers will have the option to choose how they want to secure the guarantee during the reservation period, either in $USDC or $EGLD.

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#### Pick-up and drop-off the car

With the help of this system, you will no longer be constrained to wait for someone to hand over or take over your car at the end of the period, having the freedom to do so at any hour.

Through our platform, you will have the possibility to unlock the car and you will not have to check the car because all the damage caused will be recorded in real time.\
The drop-off of the car process will be just as simple, just leave the key in the car and all guarantees will be unlocked, depending on compliance with the conditions.

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#### Cleanliness and fuel level

We are elevating our services to exceptional levels through an innovative approach: the implementation of a special customer reward system focused on two common challenges - cleanliness and fuel level.

To ensure your car shines, we have devised a warranty program for cleanliness, providing you with transparency regarding the hygiene level of your vehicle. Each warranty is tied to a cleanliness standard, a criterion diligently followed by our clients. By meeting this standard, you can unlock special rewards for each car wash. Our aim is to encourage and appreciate your efforts in maintaining your vehicle in impeccable condition.

Regarding the fuel level, we have developed a straightforward and intelligent system. We will set a percentage threshold, a minimum fuel level, below which the warranty will be automatically locked. To ensure the accuracy of this process, we have integrated technology through the car's fuel sensor. This way, we provide you with a worry-free experience while keeping your fuel warranty intact.

In conclusion, we are committed to providing you with unparalleled services, featuring innovative solutions that reflect our attention to the smallest details. We renew our dedication to offer you a superior and hassle-free driving experience.

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#### Causing damages

This is the most important part of the entire rental process.

In case of an accident during the rental period, the client has well-defined instructions for all situations.

He declares whether he is the one to blame or not, according to whether the police were called or not, whether there was an accident with victims or several cars, depending on these two questions, he uploads the necessary pictures to solve the damage.

Situations:

If the customer is guilty, including other traffic participants, he has 24 hours to report the damage to the police and ask for a repair authorization and upload photos of the damage caused.&#x20;

If the customer is the guilty one but only one participant in the traffic is involved and there are no victims, amicable settlement can be made by common agreement. Next to add, the information and documents of the injured party.

If, following an incident, the client is the innocent one, he must upload the list of documents and information from the guilty one in accordance with the instructions received.

In any of the situations the client can call the call center to receive advice.
